Frequency Asked Questions
IF I BOOK AN EVENT…
When is the retainer fee due?
- The retainer fee is due once the photo booth rental agreement is signed by all parties to secure the booking date. An invoice will be sent via email.
How much is the retainer fee?
- The retainer fee will be 50% of the proposal quote.
What payment is used for a deposit?
- We use CashApp/ Zelle/ Venmo/ Paypal and Square.
We accept debit or credit card payment thru Square however; online payment thru Square has additional charge.
Why is a retainer fee needed?
- A retainer fee gives everyone involved reservation assurance. The deposit helps confirm the reservation and ensures that you are committed to renting the photo booth.
When is the rest of service paid?
- The rest of the service is paid 14 days before your event. This ensures us that our service is valued and your overlays will be created.
What if I cancel, is there a refund?
- The half price asking retainer fee is non-refundable once the contract is signed. This payment secures the date for your event.
- If full price was paid, the other 50% of the payment will be refunded if notice is given within 7 days of the event.
Travel fees?
- Any locations farther than 30 miles from our location will incur a $1/mile roundtrip fee.
Space needed to set up?
- A 10×10 space, flat-surface, will give enough space for you and your guests.
Indoor / Outdoor?
- As long as our booths will be under a shaded area, we can offer indoor or outdoor however; outdoor without electric outlet will have additional charge for power supply.
Wifi access?
- You are required to provide reliable WiFi service to ensure full maximum functionality of the booth features. If unavailable, we may provide our own for additional charge.